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Photodex Customer Service Team Honored at 2015 Stevie Awards

We are so thrilled to announce that our customer service department took home top honors in the 2015 Stevie Awards for Sales and Customer Service. Our team won Silver level awards for Contact Center Team of the Year and Customer Service Department of the Year and a Bronze level award for Front Line Customer Service Team.

Most exciting is our win for the coveted People’s Choice Stevie Award for Favorite Customer Service in the software industry. More than 51,000 votes were cast in the worldwide public vote!

The Photodex customer service team handles all inbound communications for the company, including technical support, ordering, and general information. We believe in personal communication from the start and don’t use any automated phone menus. Our approach begins with one phone number for all inquiries in which a representative answers each call, and is able to handle any inquiry.

Thank you so much for your vote! Customer service is so important to us and we work hard each day to deliver the best help out there for our awesome customers. Remember you can reach us via phone, email or social media, Mon-Fri 8:30am – 5:30pm CST, whatever your need may be. We are here to help!

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As head of the technical support team at Photodex, Brandon makes sure customers are 100% happy and helped in a timely matter. He loves mountain biking, sports, and enjoys the Austin music culture!