The ProShow Blog

Tips, tutorials & inspiration for making slideshows

FAQ Friday: Top ProShow Questions and Answers

Learn how to transfer a ProShow slideshow to a usb drive or device.

Each Friday we share the top 5 most buzzed about topics and questions about making video slideshows with ProShow. These come directly from ProShow users just like you and are collected by our customer service team each week! Read the round-up below to see what people are curious about this week.

  1. How do I transfer my video slideshow to a USB flash drive?
    In ProShow Gold + Producer, publish your show as a video file to your hard drive. Go to Publish > Video for Web, Devices and Computers and select the video format you’d like to output to (720p MPEG 2 videos work great). Using ProShow Web, open your show and go to the Downloads + Videos dialog, then click on the green ‘download’ button to download your video slideshow to your computer. Once your slideshow is in video format and saved to your hard drive, you can then copy the video file from your hard drive to your USB flash drive using the drag and drop method.
  2. I just purchased a new computer. How do I move my shows to the new computer?
    We recommend using the Tools > Collect Show Files option in ProShow to gather all the necessary show data for each show. Once all show data is collected, you can use a CD/DVD or USB flash drive to transport the content from the old computer to the new computer. For a step by step guide on this process, click here.
  3. Can I change my slide and transitions time for all slides at once?
    Yes! In ProShow Gold, ProShow Producer and ProShow Web, select all the slides in your show. (CONTROL + A for Proshow Gold + Producer and SHIFT-click to select a range of slides in ProShow Web) Once all slides have been highlighted, click inside the value box for one of the highlighted slides, enter the new time, and hit enter on your keyboard to apply the new time to all highlighted slides in the show. You can do this for both the slide and transition times. For more information on this topic, click here.
  4. What can I do if a show won’t open or I’ve deleted the original show file?
    The most common reason a show won’t load is a corrupted cache file. Try removing the show cache file or PXC file from the directory where you save your show and try again. If you removed the original PSH file, try loading a backup version to recover the lost show on your computer.For more information on this topic, click here.
  5. How can I lower my show’s soundtrack while a video clip plays in ProShow?
    In the Timeline View, select a track for editing. Locate where you’d like to lower your soundtrack’s volume and right-click at that point on the track. From the right-click menu that appears, select Add Volume Point or press the ALT key on your keyboard. Once you’ve added your volume point, you can easily control the volume for that point in your show. For more information on this topic, click here.

Have a question about ProShow that’s not answered here? Check out our helpful Knowledge Base or contact our customer service team via phone or email. We love to hear from you!


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As head of the technical support team at Photodex, Brandon makes sure customers are 100% happy and helped in a timely matter. He loves mountain biking, sports, and enjoys the Austin music culture!